Only when an improvement has succeeded in the long term can it be called successful. And this can’t be done without understanding the patients’ needs. Vanessa Sarbach supports Lean Hospital projects with a clear focus: improving patient satisfaction. Her structured approach gives our customers the security they need for fundamental changes.
While studying for her Master’s degree in Business Administration at the University of Zürich, Vanessa Sarbach was also active in economic education. As a Team Leader and Program Manager, she gained practical experience in project management and internalized the fact that dialog is the most effective way to transfer knowledge.
In her leisure time Vanessa can be found in the mountains. She lets the untouched natural landscapes take her breath away and enjoys leaving footprints in the snow in winter. From her journeys to remote regions, she brings back new perspectives and inspiration for her daily life.