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Lean Journey

The Hospital of the Future Is Built on Respect

Medicine is a team effort, and the basis for it is mutual respect. Experts work side by side to coordinate their services for the benefit of the patients and to continuously improve those services.

Lean Journey-Englisch

The Hospital of the Future Is Safe

Patients want to feel that they are in good hands at the hospital. Integral to this emotional component are the cold, hard facts that affect the patients’ sense of well-being, such as hospital infections. For many hospitals, it is a constant struggle to keep their facilities completely safe, but this effort must be made because a patient comes to the hospital to be helped, not harmed.



The Hospital of the Future Is Managed

If a hospital wants to be a leader, medicine must be developed into a system. The prerequisite for superior medical quality is optimal integration of different experts, information, technology, infrastructures, standards, etc. This can only be successful with competent management and a common vision.


The Hospital of the Future Is Innovative

Rapid medical progress presents hospitals with great challenges, but also great opportunities. Patients want to benefit from medical advances as quickly as possible. Innovative methods, such as Design Thinking, accelerate the process steps from clinical research to the application of research findings to benefit patients. At the same time, service quality can be significantly increased.

The Hospital of the Future Is Agile

Organizations that improve continuously develop their own learning and adaptability capabilities and anchor them in their culture. They react faster to challenges and do not consider change as a threat, but rather as an opportunity.

The Hospital of the Future Has a Modern Infrastructure

Modern hospitals are purpose-built to suit their patients’ needs. It is an important, basic philosophy to have all possible services at hand for every patient, which will not only make the hospital system more efficient but also more cost-effective.

Lean Transformation

walkerproject supports hospitals at every step during their transformation into a lean hospital. This starts with the strategy and value system of the organization and continues on to the management system, to finally arrive at the introduction and further development of very concrete solutions within the staff members’ daily routines.

The walkerproject team develops strategies and management systems, empowers hospital teams and produces model cells in client hospitals.

Using these model cells, the walkerproject team exhibits how the lean hospital approach will work in the client hospital. Examples of successful implementations include the following:

  • Lean wards
  • Emergency flow concepts
  • Lean outpatient clinics
  • High speed OR
  • Creation of centres (tumour, musculoskeletal system, pain, trauma, etc.)
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