The Transformation of Healthcare Organizations
Healthcare organizations are now confronted with the need for adaptation and change, and walkerproject partners with client companies during their transformation. In healthcare, the patient always comes first. And, to serve the patient best, three factors are essential: focus, run and advance.
Focus – Do the Right Thing.
Focus creates clarity. It creates a strategy geared toward meeting patient needs. There are certain basic, comprehensible success factors that determine a focused direction across all levels of a hospital hierarchy.
Run – Do It Right.
A hospital is a complex organization that is difficult to manage. Therefore, leaders must empower all staff to become leaders through solid and strong self-organization. Subsidiarity is key: problems are to be resolved where they are created––as close to the patient as possible. The prerequisite for this is a consistent transparency that makes it possible to confront any deviance from established standards.
Advance – Do It Continously.
A hospital is an ever evolving organization that must continue to advance. The process of continuous improvement must be promoted for innovations to emerge. Yet, advancement is not only about creating innovations, but also about setting the right priorities.