The Transformation of Healthcare Organizations

Healthcare organizations are now confronted with the need for adaptation and change, and walkerproject partners with client companies during their transformation. In healthcare, the patient always comes first. And, to serve the patient best, three factors are essential: focus, run and advance.

Focus – Do the Right Thing.

Focus creates clarity. It creates a strategy geared toward meeting patient needs. There are certain basic, comprehensible success factors that determine a focused direction across all levels of a hospital hierarchy.

Focus Run Advance - Gesundheitswesen

Run – Do It Right.

A hospital is a complex organization that is difficult to manage. Therefore, leaders must empower all staff to become leaders through solid and strong self-organization. Subsidiarity is key: problems are to be resolved where they are created––as close to the patient as possible. The prerequisite for this is a consistent transparency that makes it possible to confront any deviance from established standards.

Advance – Do It Continously.

A hospital is an ever evolving organization that must continue to advance. The process of continuous improvement must be promoted for innovations to emerge. Yet, advancement is not only about creating innovations, but also about setting the right priorities.

Our Topics and Services

Learn From The Best

Learn from the Best

‘Learning from the best’ means considering the best solutions for urgent issues. In dialogue with pioneers, you will quickly understand how to avoid stumbling blocks. It is much more important, however, to see that something works and motivates people.
Strategy

Strategy

Strategies provide the directions of impact for innovations as well as project business. They set the pace for tackling challenges. In situations of great change, they show which direction to go in.
Building New Hospitals – Integrated Facility Design

Building New Hospitals – Integrated Facility Design

Modern infrastructure focuses on patient flow within the hospital and how the services reach the patient. The starting point of all infrastructure deliberations are the so-called value streams. In a hospital, there are eight different streams that have to be coordinated.
The Hospital Of The Future – Lean Transformation

The Hospital of the Future – Lean Transformation

Medicine is a team effort. The fundation of it is mutual respect. Experts work side by side to coordinate their services for the benefit of the patients and to continuously improve those services.
Patient First

Patient First

In healthcare, the patient always comes first. Leading hospitals organize everything for the benefit of the patient. Quality and patient safety, but also the patient experience are the central building blocks for organizations.
Innovation – Design Thinking

Innovation – Design Thinking

In today’s world, clients expectations are high. It is not only the final result, that matters. Customer experience is as important.
Daily Management System

Daily Management System

Daily management must be on-site and direct. It is based upon current performance indicators. Daily management happens simultaneously across all levels of the organization.
High Performance Medical Teams

High Performance Medical Teams

No matter how good a single staff member is, outstanding medical quality, patient safety, and patient experiences can only be achieved by teams that play the same game, have the same goals, and follow the same rules.